Effective date: To be confirmed before production publication.
Overview
Bridge Call Inc. ("Bridge Call", "we", "our") operates bridgecall.com and related corporate website pages. This policy describes how we handle personal information received through our corporate website, including business inquiries. Product-specific platforms, including AFAX and FaxLink, may have their own privacy notices and agreements that apply when those services are used.
Information We Collect
When you contact us, we may collect your name, business email, telephone number, organization, industry, country or region, inquiry category, message and any information you voluntarily provide. We may also collect technical and usage data such as IP address, browser and device information, pages visited, timestamps, referrers, and security-related logs. Please do not submit patient records, passwords, financial account details, or other sensitive information through the general contact form.
How We Use Information
We use information to respond to inquiries, assess potential business relationships, provide requested information, operate and improve the website, detect abuse, protect infrastructure, maintain records of business correspondence, and comply with legal obligations. We do not treat a general inquiry as consent to receive unrelated promotional email.
Cookies, Analytics and Security Technologies
The website may use essential cookies or similar technologies for site functionality and security, Cloudflare services (including bot protection and Turnstile), and analytics or performance measurement where enabled. These providers may process technical identifiers and interaction data. Non-essential analytics tools and consent controls should be accurately disclosed based on the actual production configuration. Browser settings may limit cookies, although some functions may be affected.
Service Providers and Disclosures
We may share limited information with vendors that help operate our website, deliver inquiry notifications, provide hosting, security, email, and analytics, subject to appropriate safeguards. We may disclose information when required by law, to protect rights and security, or as part of a legitimate corporate transaction. We do not sell personal information.
International Processing
Bridge Call is a Canadian company. While our own systems may be operated in Canada, website security, email delivery, analytics, and other third-party providers may process information in Canada or other jurisdictions. Information processed outside Canada may be subject to applicable foreign laws. Bridge Call does not promise exclusive Canadian residency for all corporate website data without validating every provider and configuration.
Retention
We retain business inquiries, correspondence, and technical logs only as long as reasonably needed for the purposes described above, subject to legitimate business needs, security requirements, and applicable legal obligations. Retention periods may differ by record type. When no longer needed, information is deleted or de-identified using reasonable measures.
Safeguards
We use reasonable administrative, technical, and organizational measures intended to protect personal information, such as HTTPS, access restrictions, infrastructure protections, and controlled handling of inquiries. No internet transmission or storage method is guaranteed to be completely secure.
Access, Correction and Privacy Requests
Subject to applicable law, you may request access to or correction of personal information we hold about you, ask questions about our practices, or request deletion where appropriate. We may need to verify identity and may retain information where permitted or required by law. Contact [email protected] with the subject "Privacy Request".
External Websites and Product Services
Links to third-party websites and to Bridge Call products may lead to separate privacy policies. This policy does not replace any product-specific privacy policy, data-processing agreement, or customer contract.
Updates
We may revise this policy as practices, services, or laws change. The updated version and effective date will be posted on this page. Material changes will be communicated when required by law.
Contact
Bridge Call Inc.
Website: https://bridgecall.com
Email: [email protected]
Privacy inquiries may be directed to this email address with the subject "Privacy Request".